Shipping policy

Shipping Policy

At Holy Banya, we are dedicated to providing fast and reliable delivery of your orders. We understand the importance of receiving your quality handcrafted bath accessories on time, which is why we offer flexible and convenient shipping options across the United States.

Please note: We ship only within the USA, we do not ship outside the country.

Shipping Information

Domestic Shipping (USA)

List of US federal holidays on which we are closed and do not process orders:

  • New Year's Day: Wednesday, January 1
  • Thanksgiving Day: Thursday, November 27
  • Christmas Day: Thursday, December 25

Handling Time

We process orders within 24-72 hours during business days (Monday to Friday, 9 AM - 5 PM EST, excluding holidays).

  • Orders placed on weekends or holidays will be processed on the next business day.

Delivery Times

Delivery times vary based on your location and the shipping method you choose:

  • Ground Shipping: 5–8 business days.


Note: These delivery estimates do not include the date the order was placed and delays may occur due to postal service processes.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the selected shipping method.

Order Tracking

Once your order is processed, you will receive an email with a tracking number to monitor the status of your shipment.

General Shipping Notes

  • All orders are fulfilled from our facilities in Elizabeth, NJ.
  • Orders placed after 3 PM EST or on weekends will be processed on the next business day.
  • A confirmation email will be sent upon order placement, including payment details, shipping updates, and tracking information.

Shipping Restrictions

Please note that our store does not currently ship to the following regions and states:

  • Alaska
  • American Samoa
  • Federated States of Micronesia
  • Guam
  • Hawaii
  • Northern Mariana Islands
  • Palau
  • Puerto Rico
  • U.S. Virgin Islands

We appreciate your understanding and apologize for any inconvenience.

At Holy Banya, we are committed to ensuring your bath and sauna experiences are supported by prompt and dependable delivery services. For any questions or concerns, feel free to contact us at info@holybanya.com.